If your question is not here, ask us directly. We would rather answer it before you buy than after.
Ordering and sizing
How do I know my bangle size?
Measure around the knuckles of a closed hand, divide by 3.14, and round down slightly. Full method in the size guide.
Can I return a piece?
Colour is the hardest thing to judge from photographs, so we keep a return window. Terms are listed on each product page.
Certificates and authenticity
What does Type A mean?
No bleaching, no polymer impregnation, no dye. It describes treatment, not quality.
Can I verify the certificate myself?
Yes — enter the number on our certificate page, and cross-check it on the laboratory's own lookup.
Shipping
Where do you ship from?
Shipping origin and estimated transit time are listed on each product page.
Who pays import duty?
Duties and taxes are the buyer's responsibility unless stated otherwise at checkout.